Privacy Policy

ProInfinito, the owner of the progestCloud platform, respects the privacy of its users and is committed to protecting the personal information collected. This Privacy Policy outlines how we collect, use, protect, and share your personal data when using our platform.

By accessing or using the progestCloud platform, you agree to the collection and processing of your personal information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following personal information when you register or use our services:

• Contact Information: Name, email address, phone number.
• Payment Information: Billing information and data necessary to process payments.
• Usage Information: Data regarding your interaction with the platform, including usage history, preferences, and settings.
• Device Information: Information about the device used to access the platform, such as IP address, device type, operating system, and browser.

2. How We Use the Information

The information we collect is used for the following purposes:

• Providing Our Services: To allow access to and use of the progestCloud platform and its features.
• Processing Payments: To process and manage financial transactions related to paid services.
• Improving the Platform: To enhance the user experience, optimize features, and develop new functionalities.
• Communication: To send important communications about the platform, such as updates, changes to services, or account-related notifications.
• Customer Support: To respond to inquiries and provide assistance to users.

3. Sharing of Information

ProInfinito does not share personal information with third parties, except in the following situations:

• Service Providers: We may share information with third-party service providers who assist us in operating the platform, processing payments, or providing customer support. These service providers are contractually bound to protect the privacy of the information.
• Legal Requirements: We may disclose personal information when required by law or to protect our rights, safety, or property, or that of others.

4. Data Security

ProInfinito implements technical and organizational security measures to protect personal information from unauthorized access, misuse, or disclosure. However, no data transmission over the internet or storage system is completely secure, and we cannot guarantee the absolute security of your information.

5. Data Retention

ProInfinito retains users' personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal obligations, dispute resolution, and enforcement of our agreements.

6. User Rights

Users have the right to:

• Access their personal information: Users can request a copy of their personal information that we hold.
• Correct or update their information: Users can correct or update their personal information at any time.
• Delete their personal information: Users can request the deletion of their personal information, subject to certain legal exceptions.
• Withdraw consent: Users can withdraw consent for the processing of their personal information at any time.

To exercise any of these rights, users can contact us through the contact details provided on the platform.

7. Cookies

The progestCloud platform uses cookies to enhance the user experience. Cookies are small text files stored on the user's device. Users can configure their browser to refuse cookies, but this may affect the functionality of the platform.

8. Changes to the Privacy Policy

ProInfinito reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on the platform, and when necessary, users will be notified. Users should periodically review this policy to stay informed of any changes.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us via the email address or other communication channels provided on the platform.